Enquiry received
A phone call or email lands with the job details captured.
CALL + EMAIL CONNECTEDCUSTOM AI AGENTS AND APPS FOR THE INDUSTRIAL & TRADES SPACE
The agent layer
for your industrial & trades business.
Built around your business. Designed to improve how it runs.
human. designs and builds bespoke AI solutions for trades and field service businesses. We take the time to understand your operation, uncover where time and opportunities are being lost, and build around the improvements that matter most.
From faster quoting and better job coordination to managing supplier orders and invoicing, these are examples of what’s possible. Voice agents can answer calls, qualify enquiries and book jobs, while you can manage it all through simple voice instructions from your phone.
Every solution is tailored to your team, your processes and your business goals.
YOUR BUSINESS LIVE#1047 · PARRAMATTA
Job information updatedDONE
Margin risk foundCHECK
Crew moved to TuesdayNOW
Customer and supplier emailNEXT
BUILT CUSTOM
FOR YOUR BUSINESS.
FOR YOUR BUSINESS.
BUILDERS ✦ CABINETMAKERS ✦ PLUMBERS ✦ LANDSCAPERS ✦ ELECTRICIANS ✦ MECHANICS ✦ ROOFERS ✦ FABRICATORS ✦ LOCKSMITHS ✦ PAINTERS ✦ REFRIGERATION ✦ WELDERS ✦
[ ONE ENQUIRY. MOVING FORWARD. ]
From enquiry to job plan.
Without the chasing.
Watch one new enquiry become a planned job. Each person gets what they need, while your agents handle the work between every step.
NEW HOME EXTENSION ENQUIRYLEAD #1047 · LIVE WORKFLOW
#1047
Quote ready
Scope, labour and supplier pricing brought together.
$48,320 SENTApproved
The customer signs off and the whole team is updated.
APPROVED ONLINEInvoice created
The deposit invoice is prepared and sent automatically.
DEPOSIT DUESupplier invoice placed
The supplier invoice and approved materials are connected to the job.
DELIVERY BOOKEDJob planned
Crew, materials and start date land in one clear plan.
MONDAY · 7:00 AMAGENTS WORKING IN THE BACKGROUND
ENQUIRY → QUOTE → APPROVAL → INVOICE → SUPPLIER → PLAN
[ A SEPARATE PRODUCT. CONNECTED WHEN YOU WANT IT. ]
Every call answered.
Every opportunity captured.
Your voice agent answers the phone like a member of your team. It speaks naturally, understands why the customer is calling and takes the right next step, even when you are on the tools, driving or finished for the day.
Answers when you cannot
Takes calls during busy periods, after hours or whenever your team cannot get to the phone.
Qualifies the job
Collects the location, job type, urgency, photos and key details before it reaches your team.
Books or routes the next step
Books an inspection, transfers an urgent call or sends your team a clear summary to action.
Calls new enquiries back
When a web enquiry arrives, it can call promptly for an initial chat and capture the information you need.
Use it on its own, or connect each call directly to your quoting, customer and job-planning agents.
INCOMING CALLNEW CUSTOMER · 7:42 PM
7:42▂▄▆ ▰
VOICE ASSISTANT LIVE
CALL IN PROGRESS · 00:42New plumbing enquiry
“There’s water coming through the ceiling under our bathroom.”
YOUR VOICE AGENT
“I can help with that. First, is the water still running, and what suburb are you in?”
● ListeningQUALIFYING URGENCY
DETAIL CAPTUREDLeak · BathroomOyster Bay NSW
NEXT STEPUrgent call routedSummary sent to Sam
FOLLOW UPCustomer updatedETA confirmed by SMS
CALL ANSWERED · JOB QUALIFIED · TEAM NOTIFIED
[ YOUR DIGITAL TEAM. ONE PLACE. ]
One command.
Your whole business moves.
Say what you need, type it or tap it. Each agent handles a different part of the job, but they all work from the same information and keep you in control.
YOUR DIGITAL TEAMHOME
EXTENSIONJOB #1047 · 7 AGENTS WORKING TOGETHER
EXTENSIONJOB #1047 · 7 AGENTS WORKING TOGETHER
●VOICE COMMAND“Move the Smith extension framing inspection to Tuesday and let everyone know.”AGENTS ACTIONING •••
[ HOW WE WORK ]
We learn your business.
Then build around it.
Understand your operation
We come into your business to understand your jobs, people, systems, bottlenecks and the work that keeps getting repeated.
Find the biggest opportunities
Together, we identify where custom AI can save the most time, remove admin and give your team better visibility.
Build around your business
We build the agents and apps around your existing tools, processes, approvals and the way your team actually works.
Test, improve and expand
We test everything on real work, improve it with your team and add more only when it is delivering value.
[ BUILT AROUND YOUR BUSINESS ]
Every custom agent.
Working as one.
This is not another piece of software your team has to work around. We build each agent around how you quote, plan, communicate, deliver jobs and make decisions.
Get accurate quotes ready faster
Your quoting agent takes your site notes, photos, measurements and pricing rules and prepares a complete quote for you to check and send.
↗See every job in one clear view
Check customers, crews, materials, deadlines and money without jumping between different systems or chasing the team for updates.
↗Keep people and materials moving
Your planning agent checks availability, job timing, equipment and what needs to happen first, then shows you what needs attention next.
↗Know where the money is on every job
Invoices, variations, receipts and job costs stay connected so you can see revenue, margin and cash flow while the work is happening.
↗Action work by voice or live chat
Ask from your phone to move a booking, draft an email, update a customer or assign a task. Your agents complete the work and report back.
↗[ YOUR INDUSTRY OR TRADE. YOUR WAY OF WORKING. ]
On site. In the workshop.
Out on the road.
From builders, plumbers and electricians to specialist makers and service teams, the admin follows you home. We build around the work you do, so you spend less time chasing enquiries, quotes, bookings and invoices.
A cabinetmaker gets measurements, a quote and supplier orders moving together.
A mechanic keeps bookings, parts enquiries and customer approvals organised.
A garden maintenance team keeps recurring visits and invoicing on track.
Explore your trade below. These are examples of workflows we can scope together. Specialist technical decisions and approvals stay with your qualified team.
01Carpentry and structural trades
+
Move from measurements and material lists to quotes, supplier orders and installation schedules.
- Carpenters
- joiners
- cabinetmakers
- shopfitters
- formwork carpenters
- timber framers
- roof carpenters
- stair builders
- deck and pergola installers
- bricklayers
- blocklayers
- stonemasons
- concreters
- concrete finishers
- concrete cutters and drillers
- steel fixers
- structural steel erectors
- retaining wall installers
- underpinning and foundation specialists
02Roofing and exterior trades
+
Capture inspection notes, prepare repair quotes and keep customers updated on weather or scheduling changes.
- Roof tilers
- metal roof installers
- roof restorers
- roof repair specialists
- gutter and downpipe installers
- gutter guard installers
- cladding installers
- fascia and soffit installers
- external renderers
- solid plasterers
- waterproofers
- roof and wall insulation installers
- skylight installers
- chimney repair specialists
03Interior and finishing trades
+
Bring measurements, finish selections, material orders and installation bookings into one workflow.
- Plasterers
- gyprockers
- wall and ceiling fixers
- suspended ceiling installers
- painters and decorators
- wallpaper installers
- wall and floor tilers
- screeders
- carpet layers
- vinyl and linoleum installers
- timber and laminate flooring installers
- floor sanders and polishers
- epoxy flooring installers
- polished concrete specialists
- glaziers
- window and door installers
- shower screen installers
- wardrobe installers
- kitchen installers
- benchtop fabricators and installers
- splashback installers
- acoustic treatment installers
- passive fire protection installers
- fire door installers
04Air conditioning, refrigeration and building systems
+
Handle service enquiries, maintenance bookings, parts requests and customer reminders.
- Refrigeration mechanics
- air conditioning technicians
- mechanical services fitters
- duct fabricators and installers
- ventilation specialists
- commercial kitchen exhaust installers
- hydronic heating installers
- gasfitters
- fire sprinkler fitters
- fire equipment technicians
- lift mechanics
- escalator technicians
- automatic door technicians
- garage door installers and repairers
- gate automation technicians
- building automation technicians
05Security, communications and electronics
+
Capture installation requirements, arrange site visits and follow up service enquiries.
- Locksmiths
- safe technicians
- security alarm installers
- CCTV installers
- access control installers
- data cablers
- telecommunications technicians
- fibre optic technicians
- antenna and satellite installers
- audio visual installers
- home automation installers
- intercom technicians
- electronic equipment technicians
- appliance repair technicians
06Landscaping and outdoor trades
+
Organise site visits, job estimates, equipment, crews and recurring garden or pool care bookings.
- Landscape construction tradespeople
- gardeners
- horticulturists
- arborists
- tree climbers
- tree removal contractors
- stump grinding operators
- irrigation installers
- drainage contractors
- pavers
- paving repair specialists
- turf installers
- artificial turf installers
- fencers
- rural fencing contractors
- pool builders
- pool and spa technicians
- pool resurfacing specialists
- pool fencing installers
- pond and water feature installers
- outdoor blind and awning installers
- shade sail installers
- balustrade and handrail installers
07Earthworks, civil construction and demolition
+
Bring enquiries, scope details, equipment availability, crew schedules and job updates together.
- Excavation contractors
- earthmoving operators
- excavator operators
- bobcat and skid steer operators
- grader operators
- bulldozer operators
- trencher operators
- directional drilling contractors
- piling contractors
- drillers
- shotfirers
- demolition contractors
- asbestos removal specialists
- concrete remediation specialists
- road surfacing contractors
- asphalt contractors
- kerb and channel contractors
- line markers
- scaffolders
- riggers
- doggers
- crane operators
08Metal, mechanical and industrial trades
+
Connect fabrication enquiries, material pricing, workshop schedules, parts orders and invoices.
- Boilermakers
- welders
- metal fabricators
- sheetmetal workers
- metal machinists
- CNC machinists
- fitters and turners
- mechanical fitters
- maintenance fitters
- toolmakers
- tool and die makers
- patternmakers
- metal casting tradespeople
- foundry workers
- blacksmiths
- farriers
- metal polishers
- electroplaters
- powder coaters
- abrasive blasters
- industrial painters
- hydraulic technicians
- pneumatic systems technicians
- conveyor technicians
- pump technicians
- industrial insulation installers
- refractory bricklayers
09Automotive and machinery trades
+
Manage workshop bookings, customer approvals, parts enquiries and service updates.
- Light vehicle mechanics
- diesel mechanics
- heavy vehicle mechanics
- mobile plant mechanics
- agricultural machinery mechanics
- motorcycle mechanics
- small engine mechanics
- marine mechanics
- automotive electricians
- panel beaters
- vehicle spray painters
- vehicle body builders
- automotive trimmers
- windscreen fitters
- tyre fitters
- wheel alignment technicians
- brake and clutch specialists
- transmission specialists
- radiator repairers
- exhaust fitters
- caravan and recreational vehicle technicians
- forklift technicians
- outdoor power equipment technicians
10Marine, aviation and rail trades
+
Support enquiry handling, scheduling, parts coordination and customer communication around your specialist team.
- Boat builders
- shipwrights
- marine fabricators
- sailmakers
- marine riggers
- aircraft maintenance engineers
- aircraft structures technicians
- avionics technicians
- rail rolling stock maintainers
- rail signalling technicians
11Specialist manufacturing, repair and craft trades
+
Keep custom orders, measurements, quotes, production schedules and customer updates connected.
- Signwriters
- sign manufacturers and installers
- print machinists
- print finishers
- bookbinders
- screen printers
- upholsterers
- furniture makers
- furniture restorers
- French polishers
- picture framers
- stained glass specialists
- jewellers
- watch and clock makers and repairers
- musical instrument makers and repairers
- piano tuners
- shoemakers and repairers
- leatherworkers
- saddlers
- canvas goods fabricators
- tailors
- dressmakers
- clothing alteration specialists
12Property maintenance and cleaning services
+
Respond to enquiries, organise recurring visits, follow up quotes and prepare invoices after each job.
- Pest controllers
- termite treatment specialists
- handyperson services
- building maintenance contractors
- pressure cleaning contractors
- roof and gutter cleaners
- window cleaners
- carpet and upholstery cleaners
- mould remediation specialists
- flood and fire restoration contractors
- solar panel cleaners
- pool cleaners
- lawn mowing and garden maintenance businesses
[ QUESTIONS FROM INDUSTRIAL & TRADES TEAMS ]
What your team
needs to know.
Clear answers about how custom AI agents and apps work across an industrial or trades business.
01What is an AI agent or app for an industrial or trades business?
+
An AI agent is a digital worker or app built to complete a specific part of your operation. It can prepare a quote, plan a job, create an invoice, update a customer using the rules and information from your business.
02What can human. build for my industrial, trades or field service operation?
+
human. builds custom agents and apps for quoting, selected supplier pricing, job management, job planning, invoices, revenue tracking, email, live chat and voice controlled tasks. The agents work together in one connected platform.
03Can a quoting agent use pricing from our own suppliers?
+
Yes. The quoting agent can source material pricing from the suppliers you select, combine it with your scope, labour rates and pricing rules, then prepare a quote for your team to review and approve.
04How does the team use the platform on site?
+
Your team can use the platform from a mobile phone through voice or live chat. They can ask an agent to move a booking, prepare a quote, draft an email, update a customer, create an invoice or assign a task.
05Is this off-the-shelf industry software?
+
No. human. maps how your business already works, then builds custom agents around your people, jobs, systems, approvals and business rules. You start with the agents that solve the most useful problems and add more when needed.
06Who is the platform built for?
+
human. builds around Australian industrial and trades businesses, from builders, plumbers and electricians to cabinetmakers, roofers, landscapers, refrigeration mechanics, locksmiths, metal fabricators, automotive workshops, marine and aviation maintenance teams, specialist makers and fabrication workshops. The work starts with your enquiries, quotes, bookings, suppliers and invoicing, then we scope the agents that fit your business.
[ WHAT CHANGES ]
Less chasing.
More control.
Routine work gets done faster.
Quotes, invoices, updates and planning tasks move forward without someone having to start every step from scratch.
You can see the whole business.
Jobs, people, customers, risks and money sit in one clear view instead of being spread across messages, spreadsheets and different systems.
Your best way of working becomes repeatable.
The knowledge normally held by one or two experienced people becomes a process the whole team can follow.
[ BOOK A CALL ]
Show us where the
time disappears.
Tell us a little about your industrial or trades business and the work your team is constantly chasing. We’ll show you what your first agents and apps could take on.
This is AI built around your business. Every agent, workflow and action is custom to your jobs, your team and the way you work.
[ BUILD YOUR DIGITAL TEAM ]
What could your business do
with more time?
Show us how your business works. We will identify the tasks your custom agents can take on and build the platform around your team.
Talk about your business ↗